Terms & Conditions

Last Updated: 11 August 2026

Welcome to OLL.E! These Terms and Conditions ("Terms") govern your access to and use of our mobile application (the "App"), our website at olle.tech, and related services (collectively, the "Service"). By downloading, installing, or using the App, you agree to be bound by these Terms. If you do not agree with these Terms, please do not access or use the Service.

1. Acceptance of Terms

By accessing or using the Service, you affirm that you are at least 13 years old and capable of entering into a legally binding agreement. If you are under 18, you may use the Service only with the involvement and consent of a parent or legal guardian, who accepts these Terms on your behalf. Only a person of legal age in their jurisdiction may purchase a subscription.

2. Changes to Terms

We reserve the right to modify or replace these Terms at any time. We will provide notice of significant changes by posting the new Terms on this page or through the App. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

3. Description of Service

• Set custom watches: monitor messages and notifications from apps you select, and new freelance job postings.
• Connect Gmail: monitor incoming email for messages matching your rules, and send replies from your account when you have configured and approved it.
• Connect Google Calendar: monitor upcoming, changed, or newly invited events, and create or respond to events when you have configured and approved it.
• Connect other sources: including MCP servers, webhooks, HubSpot, and analytics connectors.
• Receive instant responses: be notified by alarm, full-screen alert, or automated phone call when something important happens.
• Trigger automatic actions: automate tasks such as sending emails or generating bid letters.
• Use AI chat: describe what to watch in your own words, by text or voice, and ask questions about what OLL.E found.

4. User Accounts

4.1 Registration

To access certain features, you must create an account by providing accurate and complete information, including your name, email address, and password. You are responsible for maintaining the confidentiality of your account credentials.

4.2 Account Security

You agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to protect your account information.

5. AI-Generated Content

5.1 Output May Be Inaccurate

OLL.E uses AI models to decide what matters to you and to draft content such as replies, bid letters, summaries, and insights. AI output can be inaccurate, incomplete, or inappropriate. Content generated by AI is labelled as such in the App.

5.2 You Must Review Before Relying On It

You are responsible for reviewing any generated content before sending it, submitting it, or acting on it. Where OLL.E can send a message on your behalf, you control whether that automation is enabled. You remain responsible for anything sent from your accounts.

5.3 Not Professional Advice

Generated content is not legal, financial, medical, or professional advice, and must not be relied on as such.

5.4 No Guarantee of Detection

OLL.E does not guarantee that it will detect every message, email, event, or job that matters to you, or that alerts will always be delivered on time. Device settings, battery optimisation, network conditions, and third-party platform changes can all prevent delivery. Do not rely on OLL.E as the sole means of receiving time-critical or safety-critical information.

5.5 Acceptable Use of AI Features

You agree not to use the AI features to generate or attempt to generate content that is unlawful, harassing, hateful, sexually explicit involving minors, deceptive, or that infringes another person's rights. You may report offensive generated content from within the App, and we may suspend accounts that misuse these features.

6. Connected Accounts and Third-Party Platforms

6.1 Your Authorisation

When you connect a Google account or another service, you authorise OLL.E to access that account on your behalf to the extent of the permissions you granted, solely to operate the features you configured. Our handling of that data is described in our Privacy Policy.

6.2 Your Responsibility

You must have the right to connect any account you connect, and you are responsible for complying with the terms of those third-party platforms, including Google, Upwork, Freelancer, and any MCP server or webhook endpoint you configure. You must not use OLL.E to access an account you do not own or are not authorised to use.

6.3 Revocation

You may disconnect any connected account at any time from within the App or from the third-party provider's own security settings. On disconnection we stop monitoring and cancel queued actions for that account.

6.4 Availability

We are not responsible for the availability, accuracy, or changes of any third-party platform. If a platform changes or restricts its API, related features may stop working without notice.

7. User Obligations

• Compliance: use the Service in accordance with all applicable laws and regulations, including those governing the monitoring and interception of communications where you live.
• Accuracy: ensure that all information you provide, including any phone number used for call alerts, is accurate and up to date.
• Respect for others: not engage in any activity that is harmful, fraudulent, or infringing on others' rights.
• Your own device: only enable notification monitoring on a device you own or are authorised to configure.

8. Prohibited Activities

• Reverse engineer: attempt to decompile or extract the source code of the App.
• Unauthorized access: access or use non-public areas of the Service or our systems.
• Interfere with service: disrupt or interfere with the integrity or performance of the Service.
• Automated access: use any robot, spider, scraper, or other automated means to access the Service.
• Surveil others: use the Service to monitor another person's communications without their knowledge and consent.

9. Intellectual Property Rights

9.1 Ownership

All content, features, and functionality of the Service, including but not limited to text, graphics, logos, and software, are the exclusive property of OLL.E and are protected by intellectual property laws.

9.2 License

We grant you a limited, non-exclusive, non-transferable, revocable license to use the App solely for your personal, non-commercial use.

9.3 Restrictions

You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any part of the Service without our prior written permission.

9.4 Your Content and Generated Output

You retain ownership of the content you provide to the Service. As between you and OLL.E, you own the output generated for you, and you are responsible for how you use it. You grant us a worldwide, non-exclusive, royalty-free license to process your content only as needed to operate the Service for you.

10. Subscriptions, Credits and Referrals

10.1 Subscriptions and Billing

Some features are available through paid subscriptions. All subscription purchases made within the OLL.E App are processed through the Apple App Store (iOS) or Google Play Store (Android).

Payments, renewals, cancellations, and refunds are handled directly by Apple or Google according to their respective policies. OLL.E does not process or store your payment information.

Your subscription automatically renews unless cancelled at least 24 hours before the end of the billing period. You may manage or cancel at any time from your Apple or Google account settings. The price shown at checkout by Apple or Google, in your local currency, is the price that applies.

10.2 Usage Credits

Some features consume usage credits. Credits are a unit of account within the Service only.

• Credits have no cash value, are not money, and are not a stored-value or prepaid instrument.
• Credits cannot be withdrawn, redeemed for cash, transferred, or sold, and cannot be exchanged outside the Service.
• Where credits are displayed with a currency symbol, that is an indication of their usage value inside OLL.E only, not an amount of money owed to you.
• Credits are non-refundable.

10.3 Referral Program

We may offer usage credits for inviting new users. Rewards are granted only when the invited person completes the qualifying setup steps we describe at the time. Referral rewards are credits as defined in Section 10.2, and carry no cash value.

We may withhold or reverse rewards, and suspend accounts, where we reasonably believe the program is being abused, including through self-referral, duplicate or fake accounts, automated signups, or spam. We may modify or end the program at any time.

10.4 Changes to Plans and Credits

We reserve the right to modify plans, pricing, credit allowances, and expiration at any time. Changes to the price of an existing subscription take effect only from the next billing period, and Apple or Google will notify you as their policies require.

11. Permissions and Device Access

To provide the Service, the App may request the following permissions. Each is optional, and declining one disables only the features that depend on it:

• Notification access: to read notifications from apps you select.
• Display over other apps and exact alarms: to show full-screen alerts when something matches.
• Microphone: for voice input in chat, used only while you are speaking to OLL.E.
• Camera and photos: to attach an image in chat, set a profile picture, or include a screenshot in a bug report.
• Notifications: to deliver alerts.

Call functionality: the "Call me" response places an automated call from our telephony provider to the number you supplied. The App does not request your device's Call or SMS permissions.

12. Third-Party Services

The Service may integrate with or contain links to third-party websites, applications, or services that are not owned or controlled by OLL.E. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party services.

13. Disclaimers

13.1 "As Is" Basis

The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied.

13.2 No Warranty

We do not warrant that:

• The Service will meet your requirements.
• The Service will be uninterrupted, timely, secure, or error-free.
• The results obtained from the use of the Service, including AI-generated results, will be accurate or reliable.
• Every event you asked us to watch for will be detected or alerted in time.

14. Limitation of Liability

To the fullest extent permitted by law, in no event shall OLL.E, its affiliates, directors, employees, or agents be liable for:

• Any indirect, incidental, special, consequential, or punitive damages.
• Loss of profits, data, use, goodwill, or other intangible losses resulting from:
• Your access to or use of, or inability to access or use, the Service.
• Any conduct or content of any third party on the Service.
• Unauthorized access, use, or alteration of your transmissions or content.
• Any missed, delayed, or incorrect alert, or any action taken on your behalf based on AI-generated content.

To the fullest extent permitted by law, our total aggregate liability arising out of or relating to the Service shall not exceed the greater of the amount you paid us in the twelve months preceding the claim, or fifty US dollars.

15. Indemnification

You agree to defend, indemnify, and hold harmless OLL.E and its affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from:

• Your use of and access to the Service.
• Your violation of any of these Terms.
• Your violation of any third-party right, including intellectual property and privacy rights.
• Content sent from your connected accounts through the Service.

16. Termination

16.1 Termination by You

You may delete your account at any time from Profile, Delete account in the App, at olle.tech/delete-account, or by contacting us at info@olle.tech. Deleting your account does not automatically cancel a subscription billed by Apple or Google; cancel that from your Apple or Google account settings.

16.2 Termination by Us

We may suspend or terminate your account or access to the Service at any time, without prior notice or liability, for any reason, including a breach of these Terms.

16.3 Effects of Termination

Upon termination, your right to use the Service will immediately cease and unused credits are forfeited. All provisions of the Terms that should survive termination shall survive, including ownership provisions, disclaimers, indemnity, and limitations of liability.

17. Governing Law and Dispute Resolution

17.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States of America, without regard to its conflict of law principles.

17.2 Dispute Resolution

Any dispute arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, and judgment on the award may be entered in any court having jurisdiction. Arbitration shall take place in Delaware, USA, or by remote hearing.

Either party may instead bring an individual claim in small claims court if it qualifies. Nothing in these Terms limits any non-waivable right you have under the mandatory consumer law of your country of residence.

18. User Content

18.1 Responsibility

You are solely responsible for all content you upload, post, or otherwise transmit via the Service.

18.2 Feedback

Any feedback, suggestions, or ideas you provide to OLL.E regarding the Service ("Feedback") shall become our property. You agree that we may use, disclose, reproduce, and distribute the Feedback without any obligation to you.

19. Privacy Policy

Your use of the Service is also subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using the Service, you consent to the practices described there.

20. Limitation of Actions

You agree that any cause of action arising out of or related to the Service must commence within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred.

21. Electronic Communications

By using the Service, you consent to receive electronic communications from us. These communications may include notices about your account and are part of your relationship with us.

22. Export Compliance

You agree to comply with all applicable export and re-export control laws and regulations, including the Export Administration Regulations ("EAR") maintained by the U.S. Department of Commerce.

23. No Agency Relationship

Nothing in these Terms shall be construed to create a partnership, joint venture, or agency relationship between you and OLL.E.

24. Force Majeure

We shall not be liable for any failure to perform due to causes beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, internet disturbances, or outages of third-party platforms and AI providers.

25. Assignment

You may not assign or transfer these Terms or your rights under these Terms, in whole or in part, by operation of law or otherwise, without our prior written consent. We may assign these Terms at any time without notice.

26. Miscellaneous

26.1 Entire Agreement

These Terms constitute the entire agreement between you and OLL.E regarding the Service and supersede any prior agreements.

26.2 Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in effect.

26.3 Waiver

No waiver of any term shall be deemed a further or continuing waiver of such term or any other term.

26.4 Language

These Terms and any related documents are in English. Any translations are provided for convenience only. In the event of any inconsistency between the English version and any translation, the English version prevails.

27. Contact Information

• Email: info@olle.tech
• Address: 603 Patterson St, Memphis, TN 38111, USA